Help & support
Contact us
Email [email protected]. We reply within 2 business days.
Common questions
How do picks and daily limits work?
Spin a wheel of your own options and it picks one at random. The free plan caps how many wheels you can keep and how many places you can pick in a day; the limit resets daily, and Premium raises it.
What is the Passport?
Every meal you log becomes a stamp in your dining Passport: where you ate, what you had and how you rated it. Stamps unlock achievements and feed your year-in-review.
How do households work?
A household lets the people you eat with share meals and a Passport. Invite someone from Settings → Household; they accept the invitation from their own account.
How do I delete my account?
On the web, open Settings → Data → Delete account. In the iOS app, open Settings → Account & data → Delete account. Deleting removes your meals, Passport and profile, and it cannot be undone.
How do I export my data?
On the web, open Settings → Data and choose Export passport (JSON or CSV). In the iOS app, open Settings → Account & data and tap Export.
How do I report a review?
Public reviews are checked by a moderator before they appear. If one slipped through that breaks our Acceptable Use policy, email [email protected] with a link to the review and what is wrong, and we will take a look.
Subscriptions
- Premium can be bought on the web, and through the App Store in the iOS app.
- If you subscribed on the web, manage or cancel it from Settings on dinerdecider.com.
- If you subscribed in the iOS app, manage or cancel it in the iPhone Settings app: tap your name → Subscriptions → Diner Decider.